Night of Mystery does not offer refunds or exchanges for our mysteries or merchandise.
Due the nature of the mystery files, we have no way to prevent a customer from using a party package after the customer has purchased from our site. We do offer free preview files that will assist in making sure that our party packages are everything that you expect and want in your purchase. Please see these previews before making your purchase to ensure your satisfaction. Additionally, we encourage you to reach out via email before purchasing with any questions you may have that may not be listed on the website and/or in the preview file.
Due to the speed in which we process and ship merchandise, once an order is placed, the order cannot be altered. Further, due to the seasonal wear and use of our products, our no refund policy extends to the merchandise as well. For this reason, we strongly suggest that you review your order carefully before placing it. ALL SALES ARE FINAL.
Please feel free to contact us with any questions you may have.